Daddy-Long-Legs Mailbox

UX Case Study

Project Overview

Daddy-Long-Legs’ Mailbox is my volunteer project to care for left-behind kids in China. This project has built a bridge between the left-behind kids and volunteers by correspondence.

I designed an online mail system so that volunteers can reply to kids and manage all the corresponding tasks. By far, there are around 1500 users of this system.

Date

Oct 2020 - Nov 2020

My role

Product designer, Product Manager

🧸 What Really Matters for Loneliness Among Left-Behind Children in Rural China

In rural China, left-behind children are likely to suffer chronic loneliness. Research has identified a variety of factors that may be associated with loneliness among these children.

💌 Make the experience of correspondence smoother

Daddy-long-legs is an NGO that cares for left-behind kids. Every month, Daddy-long-legs receive thousands of letters from the left-behind kids. Volunteers need to scan the paper letter and distribute it to other volunteers to reply. It is time-consuming and complicated.

To make the process easier and more traceable, as a volunteer in this NGO, I designed an online system where volunteers can work on all the tasks online. Below is a selected feature to showcase how it works.

Below: The workflow to reply a letter